ICE Design (Retail): Online Sales Screening Solution (2007)
ICE Design's senior management wanted to improve store staff's sales and customer service skills. To assist management with this challenge, the Psych Press team developed a customised online screening test and report which identifies new candidate's potential to be an effective sales person and customer service provider in ICE stores. The screening solution was developed using a sample size of ICE's sales staff as well as relevant performance data. The solution enables regional and store managers to identify good candidates earlier than other competitors as well as receive a comprehensive report on the candidate's match with the defined position's competencies. The screening test was linked to the company's website and is used by all new applicants.
South Pacific Tyres (Good Year): Online Screening Solution (2006)
Beaurepairs' senior management was faced with the challenge to reduce tyre fitters' turnover figures. To address this challenge, the Psych Press team developed a customised online screening test and report which identifies the candidate's fit with the position's core competencies. The screening solution was developed using an internal sample group and relevant quantifiable data. The screening test was also normed (benchmarked), based on Beaurepairs' sample group. The solution is a short online questionnaire which enables store managers to identify in real-time whether a new candidate has the right personality which is likely to help him or her to succeed as a tyre fitter in Beaurepairs.
Ericsson: Online Cultural Screening Solution (2006)
Ericsson Australia's senior management was faced with the challenge to implement the company's values throughout the organisation. To address this challenge, the Psych Press team developed an online cultural screening test. The new screening test was developed using psychometric test development methods such as focus group and interviews. The screening test was normed (benchmarked), based on a large sample size of Ericsson's employees. The solution is a normed cultural screening test which measures the extent to which a new Ericsson Australia candidate's personal values match with those of Ericsson Australia. The screening tests are offered to all new recruits and both graphic and narrative reports are forwarded in real-time to the relevant business managers.
Development of Australian work related personality and behavioural style reports based on the 15FQ Plus (2005)
Psych Press cooperated with Psytech International UK to develop the Australian Version work related personality and values reports based on the extremely popular test of normal personality, the 15FQ Plus. The 15FQ Plus has been developed by Psytech International based on Cattell’s 16 personality factors model (1946). The 15FQ Plus, also known as the Sixteen Personality Factors Industrial in the UK, was developed to address the specific challenges of the organisational arena. The development of Australian work related comprehensive interpretive reports is an indication of Psych Press’ commitment to the development of resources that are effective and useful to the Australian customers’ needs. Psych Press also developed an effective 15FQ Plus training workshop to enable a broader range of people to access this valuable professional development and recruitment tool.
Holden-GM: Online career development with self administered psychometric assessments (2004)
The Psych Press team assisted the training and development department at Victoria’s Holden-GM division to develop an online self managed career development program. The program included developing several customised self administered screening and psychometric tests. These tests were developed based on a competency model which was developed per each level within the different Holden-GM functions. Each test included a customised written report describing the individual’s results, abilities and potential. The program was incorporated into Holden-GM’s IT system.
Commonwealth Bank: Online Screening for Financial Planners (2003)
The Psych Press team assisted the Commonwealth Bank’s HR department in Victoria to develop an effective online screening test to identify candidates with the most suitable competencies to be successful financial planners. The project focused on developing a competency model as well as a screening test for financial planners based on several internal focus groups. The project also included developing a set of customised written reports on individual’s performance as well as an automated short list of candidates. The report was designed based on a traffic light approach, which places each candidate’s suitability into one of three levels. The most suitable candidates were placed in the highest level which was coded with the colour green. The average candidates were placed in the second level which was coded with the colour yellow. The unsuitable candidates were placed in the third level which was coded with the colour red. The project was successfully implemented using Psych Press’ multi-level development approach resulting in a significant decrease in employee turn-over and an increase in employee satisfaction levels.
Development of the Sixteen Personality Factors 5- Australian version personality test (2001)
Psych Press cooperated with The US Institute for Personality and Ability Testing (IPAT) to develop the Australian Version of the hugely popular test of normal personality, the Sixteen Personality Factors 5. The Sixteen Personality Factors 5-AUS has been developed by Psych Press over a three year period. The development of Sixteen Personality Factors 5-AUS comprehensive interpretive reports is an indication of Psych Press’ commitment to the development of resources that are effective and useful to the Australian customers’ needs.